Cancellation policy

• A 24-hour advance notice is required when cancelling an appointment unless there are genuine extenuating circumstances.
• If you are unable to give the minimum 24-hours advance notice, and I am unable to fill your time slot, you will be charged £15 for the missed appointment.
• On the other hand, if I fill your time slot with somebody else, you will not be charged for that missed appointment.
• Anyone who forgets their appointment for whatever reason will be considered a “no-show”. They will be charged for their “missed” appointment, and future service will be denied until payment is made.

Out of respect and consideration please plan accordingly in order to be on time.

 

Please contact me by phone or email.

Mobile:  07771517766

Email: carrie@soleharmony.co.uk